TechConnect Zoom Cloud storage capacity is shared across the CCC system; it is not intended for long-term storage. When selecting recording settings, select only those that are needed as a file is created for every option, which impacts total file storage. Please follow these best practices to manage your recording storage:
- Review your account Settings from the left navigation, then select Recording:
- Select only the file types you need from the recording.
- Review the choices for Share, Access, Notification, and Data retention settings.
- Do not enable auto-record as this starts a recording as soon as the meeting room is open and anyone joins. When the recording begins it will include all pre-meeting dead-air time, pre-meeting conversations and any shared content. Instead of auto-record, click the Record button in the live meeting at the appropriate time.
- Navigate to Recordings & Transcripts on the left navigation to review all your recordings:
- Delete recordings no longer needed.
- Download recordings which need to be preserved, store in an alternate storage location, then delete the recording from your account. This process will make it more manageable for you when annual recordings deletion takes place according to the CCCCO Zoom Recordings Storage Policy.
Recommendations for Best Audio Quality in a Recording
- Keep background noise to a minimum for both the speaker and participants.
- Speak normally, at a normal pace, and enunciate clearly.
- Stay close to the mic when speaking. If your meeting involves many people sitting together, place the mic near the participants who are talking. If needed, repeat the participant's questions or statements into the mic to be sure all content is recorded.
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When possible, choose an external microphone over a built-in one for better sound quality.
Begin Recording
When the Record button is selected during a live meeting, recording files will be created. The storage location of a recording file will depend on your account settings:
- Computer recordings are those that are saved to the local computer used during the meeting. Computer recordings are not stored on Zoom and cannot be uploaded to Zoom.
- Cloud recordings are stored in the Zoom cloud and are available from any device when signed into your Zoom account.
- When both Computer and Cloud recording options are enabled, when you start the recording, you will be prompted to choose where to store the recording files.
- It is recommended that you enable only one of the two options so that files are stored in the same place.
- When a recording is in progress, the toolbar expands with options to:
- Pause a recording at any time.
- Resume recording restarts the recording to create one continuous recording file.
- Stop recording completes the recording to create one continuous recording file. If the recording is started again, separate files are created resulting in multiple recordings.
After Recording
Once a recording is complete and has processed, there are options to share recordings including shareable links, managing who can view the recording, establishing share settings with expirations dates, allowing viewers to download a recording and more. Recording topics can be renamed, however, the recording itself cannot be edited in Zoom, but can be trimmed.
Cloud Recording Analytics
Recording Analytics are associated with each recording, allowing the host to view the number of views, how long the viewer watched the recording, and the number of downloads.
To view analytics, on the left navigtion, go to Recording and Transcript Management, select a recording and at the top of the page under the topic, click the link to Recording Analytics to view and export a summary, by views, or by downloads.
Review a Zoom articles for more information:
- Getting Started with Recording on Zoom which links to multiple articles on recording settings, features, sharing, troubleshooting.
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Managing and Sharing Cloud Recordings which includes information on Recording Analytics.
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