Download TechConnect Zoom Recording Files and Upload to TechConnect Cloud

TechConnect Zoom is not intended to be a long-term storage solution for meeting recordings; please review the Zoom Recordings and Transcripts Retention Policy for the scheduled deletion timeline. Download and transfer recording files you want to retain, then upload the files to your TechConnect Cloud (formerly known as 3C Media) account as an alternative storage location.

Download Zoom Cloud Recordings to Your Computer

Sign in to your Zoom account.

1. Click on Recordings & Transcripts in the left navigation menu.
2. Click the title of the meeting recording.
3. Hover over each file to reveal the download icon.
4. Download the necessary files to upload to your TechConnect Cloud account. If you have multiple video (MP4) and caption/transcription (VTT) files, review them to decide which ones you want to download and retain. Make a note of the download location on your computer so you can easily retrieve the files when you begin the upload process on TechConnect Cloud.
   • MP4: Video file
   • CC.VTT: Closed caption file
   • VTT: Audio transcription file from enabled auto transcription in the meeting

Upload Zoom Recordings to Your TechConnect Cloud Account

Log in to your TechConnect Cloud account.

1. Click on Media in the menu.
2. Click Add/Upload Media.
3. Select Upload a video/audio file.
4. Click Next.
5. The Title of your media is required; entering data for License or Description is optional.
6. Select the box to agree with the Terms & Conditions.
7. Click Next.
8. Click Select File.
9. Navigate to and select the MP4 video file to upload from your computer.
10. Click Upload File.
11. Before uploading another video, wait until the progress bar reaches 100% and the screen displays Your upload is complete. 
12. Refresh the Media page within your account.
13. The Status area to the right of the Title will change from Added to Uploaded.
14. When the video has completed processing, the Status will change from Uploaded to Available.

Add VTT Caption/Transcription File to Uploaded Video

After the video has processed and the Status has changed to Available:

1. Click on the title of the video.
2. Click on Edit Media.
3. Scroll down to locate the Caption File heading.
4. Click Choose File and upload the VTT file from your computer.
5. Click Upload.
6. Click to Save.

You can then go back to your Zoom account and delete recording files.