The App Marketplace on Zoom offers users the option to download 3rd party apps for managing many areas of their Zoom account, meetings, and calendars. Although Zoom has made these apps available, Zoom does not support 3rd party apps.
Some apps can be downloaded without admininstrative approval while others require the Zoom administrator to approve. Those which require administrative approval may not be authorized due to possible security concerns, support, and potential impact to others in a meeting.
Apps that are web-based use bots to join a meetng; these apps are not controlled by Zoom, and unless the user selects the appropriate app settings, the risk exists for access to data or to record video and content from the meeting without providing participants notification and the option to leave the meeting.
We recommend using Zoom apps when possible. There is a difference between Zoom Apps and integrations from the Zoom marketplace:
- Zoom Apps are a new type of app in the Zoom App Marketplace.
- Zoom Apps are in-meeting/in-product apps allowing you to use third-party apps within Zoom Meetings.
- Integrations from the Zoom App Marketplace integrate Zoom into third-party apps.
Your administrator may need to enable Zoom Apps on your account or approve apps individually depending on your account settings.
Learn more about Zoom Apps:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060968#h_01FB2H2VJFXZS4PKG6SQ1BEH2F
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