Add Caption File to Uploaded Media

If you have your own VTT caption file that you'd like to add to an uploaded TechConnect Cloud video, you can do so by following the below instructions.

Sign-in to your account at www.3cmediasolutions.org

1. Click Media tab.
2. Click Edit to the right of the video title.
3. Scroll down to locate the Caption File heading.
4. Click Choose File and select the VTT file from your computer.
5. Click Upload.
   Notes:
   * You may or may not see a message indicating your upload has been renamed.
   * The file may or may not retain its original name.
6. Click Save.

Since TechConnect does not keep backup files for your uploaded content, best practice is for users to keep their own backup copy of all files uploaded.