View the recording from our 12-10-21 presentation introducing 'Student Connect, an easy and equitable way to facilitate virtual meetings between students, faculty and staff'
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Q: Can front staff set up appointments for faculty or is the schedule created by individual faculty?
A: Yes, administrators can schedule and setup calendars on behalf of students and faculty.
Q: How does reporting work? In SARS we are able to download several reports.
A: Reporting is available through your Student Connect administrator, who most likely is your Canvas admin. We also have on the roadmap a reporting functionality similar to SARS.
Q: Does this system integrate with Banner or how do appointments get set up outside of Canvas?
A: We have a standalone option of Student Connect which has all of the features that have been mentioned. Also, through the Student Connect admin side, there is a way to connect with other programs. I would suggest for you to get us in contact with your Canvas administrator, so we can discuss these options with them.
Q: When you schedule a meeting for a student, does it email the student?
A: There is a feature under the account settings for every student and the faculty to activate email notifications. By default, notifications are disabled just to prevent the traffic, but yes, every student and the faculty are able to set up email notifications.
Q: Has TechConnect made this product known to Student Services leaders at all colleges?
A: I believe the answer is yes. Sometimes it does take a while for products to catch on with everybody within the California Community College system, so if you do not have the service available, we do encourage you to contact your Canvas administrator and let them know about the service and they can contact us and we can go ahead and get them set up.
Q: Can notes be shared between counselors so they know what the student discussed previously?
Yes, the notes are private between teachers and counselors. They are intended to be private.