Webinar Recording:
View the recording of the May 8, 2025, presentation on Preparing for TechConnect’s New Zoom Storage Policy. You can also copy and paste this link into your browser: https://www.3cmediasolutions.org/node/21985.
Webinar Slide Deck:
The bottom of this page contains a downloadable PDF slide deck from the presentation.
Description:
This recording reviews the new system-wide Zoom storage policy, which is scheduled to be implemented by October 2025. The presentation addresses common questions and concerns regarding compliance requirements and the auto-deletion schedule for Zoom recordings.
To help colleges, faculty, staff, and administrators prepare for this transition, the TechConnect team provides guidance on how to meet the policy requirements and demonstrates several options for preserving recordings.
Q&A:
Q: How do I know if I have a TechConnect Cloud (formerly known as 3C Media) account?
A: Please submit a ticket to support@ccctechconnect.org with your college email address so we can verify your account status.
Q: Do the meeting summaries contribute to the allocated storage space, and are they subject to the established deletion time frames?
A: Yes, meeting summaries do count toward your allocated storage space and are also subject to the same deletion policies and retention time frames.
Q: If our recordings and caption files have been posted and archived on TechConnect Cloud since 2019, is it still necessary to download and store them separately from Zoom?
A: If you have a Zoom recording that is already stored in your TechConnect cloud account, you do not need to download the recording from Zoom a second time. While TechConnect Zoom is not intended for long term storage, TechConnect Cloud is intended for long term storage. As always, with any electronic data, as a best practice, community college faculty should always maintain backups of any electronic media they wish to preserve for instructional or archival purposes.
Q: Are deadline extensions beyond October available, should any issues arise?
A: No extensions are being offered.
Q: What are the storage limitations for TechConnect Cloud?
A: There is no storage limit at this time.
Q: How can we find out whether our district plans to delete any recordings by October 2025?
A: Recordings created prior to July 2024 are scheduled for deletion in October 2025. It is best to contact your IT department for clarification if you have questions regarding your district’s deletion policy.
Q: What steps do I need to take to ensure my TechConnect Cloud uploads are not publicly shared? I want to comply with FERPA, as some meetings have students present.
A: To ensure your TechConnect Cloud uploads are not publicly shared and remain FERPA-compliant, review and adjust your video privacy settings as needed. For guidance, see Make Your Media Public or Private.
Q: Should all past and future recordings be transferred to TechConnect Cloud?
A: Yes, or another backup storage solution, or another backup storage solution recommended by your district.
Q: How do we transfer past recordings to TechConnect Cloud?
A: Please see the TechConnect Cloud Knowledge base article Download TechConnect Zoom Recording Files and Upload to TechConnect Cloud for instructions.
Q: When I share a Zoom recording link with a contractor, they are unable to download the recording. Is there a way to provide them access to download past recordings?
A: You can share your recordings in two ways. First, you can Manage and Share your Cloud Recordings directly through your Zoom account. Second, generate and send Media Share Links from your TechConnect Cloud account to your intended recipients.
Q: Is the Canvas LTI intended to transfer videos from Canvas Studio to TechConnect Cloud?
A: The update to the Canvas LTI will copy your TechConnect Zoom recordings in Canvas to your TechConnect Cloud account.
Q: How can we express interest in participating in the beta program for the Zoom Downloader application?
A: Please email support@ccctechconnect.org.
Links:
TechConnect Cloud (3C Media)
TechConnect's New Zoom Storage Policy
- California Community Colleges Chancellor's Office Memorandum:
Implementation of Zoom Recordings and Transcripts Retention Policy - Zoom Recordings and Transcripts Retention Policy
Zoom Recording Options
Zoom Recording Options: Computer and Cloud Recording
Zoom Manual Download
Download TechConnect Zoom Recording Files and Upload to TechConnect Cloud
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