TechConnect Zoom add-on licenses are in high demand since COVID-19 moved all of us to a new way of communicating within our organizations. Our add-on license policy has been updated due to budget constraints and our fiscal responsibility. We now offer colleges and organizations throughout the California Community College system the opportunity to purchase dedicated licenses for users within their colleges/organizations.
Large Meeting - TechConnect Zoom Licensed accounts provide account holders with meeting capacity of up to 300. A Large Meeting license would allow you to host more than 300 participants in a standard interactive Zoom meeting format. Large Meeting license capacities include Large Meeting 500 and Large Meeting 1000.
Webinar - Webinar licenses provide a platform for the host and any designated panelists to share their video, audio and screen while attendees are in view only. (Webinar license capacities include Webinar 100, Webinar 500, Webinar 1000, Webinar 3000)
Zoom Rooms -Zoom Rooms allows you to easily share multiple desktops simultaneously in a physical room and provides a variety of simple sharing options for guests and people on your network. Each room requires, at minimum, a macOS or Windows computer that runs the Zoom Rooms software, and an iPad, Android, or Windows 10 tablet that runs the Zoom Rooms app.
LICENSE PURCHASE POLICY
In order for TechConnect to purchase a license from Zoom, our accounting department must receive a copy of a signed purchase order or check/credit/debit card payment to proceed with the license acquisition from Zoom and license acquisition can take up to 30 days to receive the license. TechConnect places orders on the first workday of each month (non-holidays).
Once you have provided us with the required payment information, the sale is final. We are not able to provide refunds, exchanges, trade-ins or other changes to existing licenses. Should you decide to select a different license it would be in addition to any existing licenses already purchased. For example, we are not able to "upgrade" a Webinar 100 to a Webinar 500 for the difference in cost. A new Webinar 500 would need to be purchased. Similarly, if a Webinar 500 was purchased but then a Webinar 100 was desired instead, a new Webinar 100 would need to be purchased, as a "downgrade" is not possible.
In the time that an account holder is waiting for their license after they have provided a copy of a signed Purchase Order or we have received payment, if the account holder has an event scheduled that requires a Large Meeting or Webinar license, they can request one for the event. Loans are not guaranteed and are provided based on availability.
TechConnect Support does not offer training sessions on how to use add-on licenses (with the exception of employees at the Chancellor Office). For Webinar licenses specifically, we have created an online Webinar Guide, and Zoom also provides live interactive training for Webinars as well.
Do you offer loans for one-time events if we don't want to purchase?
At this time we do not offer loans for one-time events. You can email us at email@example.com to see if your college has already purchased a license to inquire further. Additional questions regarding one-time events can be addressed by emailing firstname.lastname@example.org.
How long is the license good for?
The license term ends at the end of the fiscal year, June 30th, and is renewable at that time.
Can you just schedule the event for our college and we can host it?
Previously we offered this service; however, with the increased demand due to COVID-19, we have had to change our policy. (Employees at the Chancellor's Office are the exception.)
Can one license be shared with multiple accounts?
The license is assigned to one account; however a generic TechConnect account can be created. For example, a college's IT department can create an email address for 'email@example.com' and a TechConnect account can be created for that email address where the license can be assigned to.
For further purchase information and to submit your purchase request, submit a ticket to firstname.lastname@example.org.