What is a Subaccount?
A subaccount is a stand-alone account within TechConnect Zoom, providing a district or college all administrative rights to manage their users and associated product licenses including marketplace apps.
TechConnect continues to hold all management rights, access, and license allocation to all subaccounts.
TechConnect will continue to support all end-user product related questions.
The subaccount will be responsible for global and individual account settings, Zoom update management, and technical issues which require support from Zoom using the Zoom
trouble report process.
Colleges may request a HIPAA subaccount, but will also be required to include a subaccount for all other user accounts in the district/colleges resulting in total management of all employees with TechConnect Zoom accounts.
Prior to starting the process, a coordination meeting will take place with TechConnect Support and key members of you organization including the IT Manager, DE Coordinator, Canvas Administrator, and any
persons you feel are important in the decision to move forward with transitioning to a subaccount.
To learn about the account settings, data retention, and admin access, please read the article
"Subaccount Creation and Migration". This information will be shared again when your district/college
begins the migration project.