In-Meeting Manual and Automated Captions

Hosts needing closed captioning in their meetings/webinars have the below options available. 

Zoom Manual Captions allows the host to assign someone to type captions or an integrated third-party closed caption service.

Please note: TechConnect does not arrange captioning via 3rd party services on your behalf, nor pay for these services. Please check with your college or go directly to the DECT project at the College of the Canyons to view the scope of what they will caption for you.

Zoom Automated Captions provide AI (artificial intelligence) auto-generated live transcription. This feature also allows speakers in other languages the option to select another automated caption language. 11 languages are available.Enable Manual and Automated Caption Settings

Enable Manual and Automated Caption Settings

1. Sign in to your TechConnect Zoom account at https://www.conferzoom.org/.
2. On the left navigation select Settings
3. Click on the Meeting tab, then click on In Meeting (Advanced)
4. Navigate to Manual captions
5. Toggle to enable (blue) Manual captions. 
   • Checking additional options under this setting will allow you to type or assign a participant to type, as well as allow a caption vendor access to a caption API Token to use with their caption equipment.
6. Toggle to enable (blue) Automated Captions. ( 1st SCREENSHOT)
7. (Optional) Enable Full Transcript if you'd like attendees to have the ability to view transcripts to the right of their meeting window.
8. (Optional) Enable Save Captions if you'd like attendees to have the ability to save a caption file from the meeting/webinar.

Start Closed Captions

Only the host can assign a participant to type closed captions.

1. Start your meeting or webinar.
2. Click the CC icon in the meeting controls or find Captions under More
3. In the Host controls field - click on Set up manual captioner
4. Click On to enable manual captioner and select one of the options below.

• Assign a participant to type: When you select this option, the participant window opens displaying the names of the participants in the meeting. You find the person you want to type the captions, go to the verticle ellipsis next to their name, and give them permission to type the captions.
• I will type: Opens the closed captioning window for you to manually type closed captions.
• Copy the API token: Copy the URL to provide to a third-party closed captioning service to integrate the service with your meeting.
•               5.   If assigning someone to type, locate the captioner in the participant list and click to assign                them to type closed captioning.

Show Captions

Attendees can click on the CC icon to show or hide manual captions and automated captions. Transcriptions will display at the bottom of their screen but can be moved around the screen by the attendees. 

Attendees can also click the up arrow to the right of the CC icon to select their viewing preference.

•  Speaking Languages allows you to view the captions in up to 11 languages other than English.
•  View Full Transcript presents a continuous transcript on the right panel; a ‘Save Transcript’ option is available.
• Caption Settings… opens the accessibility settings in the desktop client to change the transcription font size. 
• Note: Mobile device users will only be able to view the full transcript.

For complete details including prerequisites for using this feature:

Enabling/Disabling Closed Captions https://support.zoom.us/hc/en-us/articles/4409683389709-Enabling-or-disabling-closed-captioning-and-live-transcription-services

Managing Closed Captions/Live Transcriptions https://support.zoom.us/hc/en-us/articles/207279736-Managing-closed-captioning-and-live-transcription#h_4cb4e874-d574-4e40-ab12-7d8fae1f71cc

Viewing Closed Captions/Live Transcriptions https://support.zoom.us/hc/en-us/articles/4403492514829