Download TechConnect Zoom Recording Files to Upload into Your TechConnect Cloud Account

TechConnect Zoom is not intended to be a long-term storage solution for meeting recordings. Transfer your recording files to your TechConnect Cloud account as an alternative storage location.

Download Zoom Cloud Recordings to Your Computer

Sign in to your Zoom account.

1. Click on Recordings in the left navigation menu.
2. Click on the title of the meeting recording.
3. Hover of the files to see the download icon option.
4. Download the required files to upload to your TechConnect Cloud account. If you have multiple video MP4 and VTT caption/transcription files, review the files to choose which you want to download and use. Make note of the file destination on your computer for the downloads for retrieving when you begin the upload process on TechConnect Cloud. 
   • MP4: Video file
   • CC.VTT: Closed caption file
   • .VTT: Audio transcription file from enabled auto transcription in the meeting

Upload Zoom Cloud Recordings to Your TechConnect Cloud Account

Sign into your 3CMedia account at https://www.3cmediasolutions.org/.

1. Click on Media in the menu.
2. Click Add/Upload Media.
3. Select Upload a video/audio file.
4. Click Next.
5. The Title of your media is required; entering data for License or Description is optional.
6. Select I agree with the 3C Media Terms & Conditions.
7. Click Next.
8. Click Select File.
9. Navigate to and select the MP4 video file to upload from your computer.
10. Click Upload File.
11. Before uploading another video, wait until the progress bar reaches 100% and the screen displays Your upload is complete. 
12. Refresh the Media page within your account.
13. The Status area to the right of the Title will change from Added to Uploaded.
14. When video has completed its processing, Status will change from Uploaded to Available.

Add VTT Caption/Transcription File to Uploaded Video

After video has processed and Status has changed to Available:

1. Click on the title of the video.
2. Click on Edit Media.
3. Scroll down to locate the Caption File heading.
4. Click Choose File and upload the VTT file from your computer.
5. Click Upload.
6. Click to Save.

You can then go back to your Zoom account and delete recording files.