Desktop Client Chat

Zoom Chat allows TechConnect Zoom users to streamline communications between team members through the desktop client.

Follow these steps to access Zoom Chat:

1. Sign in to the Zoom desktop client.
2. Click the Chat tab. 

Zoom will list the following types of chat. Click on an existing chat to continue your conversation:

• 1-on-1 chats: Private, direct chat between you and another Zoom user.
• Group chats: Chats with two or more Zoom users.
• Channels: Chats for a specific project, team, or topic, which are given a name. Public channels are open for anyone to join, while private channels have invite-only membership.

Starting a new chat

To begin messaging other Zoom users in a 1-on-1 or group chat:

1. At the top of the chat panel, click the new chat button. 
2. Enter a name or email address of the Zoom contact you wish to chat with. 
3. Enter your message, then press Enter to send it.

Replying to a message

You can reply to a message to keep all replies in the same thread allowing users to easily follow the thread of replies.

1. Hover over the message you want to reply to.
2. Click the chat bubble icon.

Enter your reply, then press Enter. Your reply will display under the parent message. All future replies will display under the parent message.

          

Mentioning users

You can mention users in a chat message to notify them of your message. This is useful to notify a specific person when messaging a group chat or channel.

1. Click a group chat or channel in the chat list in the desktop client.
2. Enter the @ symbol followed by the person’s display name to search through users. Zoom will display users in a drop-down menu.
3. Click the name of the person you want to mention.
4. Enter your message, then press Enter to send it.

Viewing your mentions

You can view all messages that you were @ mentioned in. This gives you a broader view of messages you were mentioned in, even showing which of those messages are still unread by you. 

1. At the top of the left-side chat panel, click the mention button @. 
   Your @ mentions will be listed from newest to oldest, with red indicators for unread messages. 
2. Hover over a message and click Jump to move to the original posted location of the message to react and/or respond directly. 

When viewing chat group or channel with a message you were mentioned in, the message you were mentioned in will be temporarily highlighted. 

Pinning a message for Everyone

Any member of a chat group or channel can pin a message to bring more attention to it. The pinned message appears at the top of the chat window with a pin icon. Only one message can be pinned at a time.

1. Click a group chat or channel in the chat list.
2. Hover over the message you want to pin, then click the ellipses button .
3. Click Pin for Everyone.

Editing a Message

You can edit a message after sending it.

1. Select a chat.
2. Hover over the message you want to reply to and click the ellipses button . 
3. Click Edit.
4. Adjust your message, then press Enter or click Save.

Inviting chat members to a meeting

You can easily start a meeting from any chat, including all members in a group chat or channel to a meeting.

1. Select a chat.
2. Click the video button in the top-left corner.
3. (Optional) Click the down arrow button next to the video button, to decide if you want to meet with video or not. This is simply the default for the meeting and participants can enable their videos after joining. 
4. Click Yes to confirm to inviting all members of the chat group or channel to a meeting. 

For complete information on using and managing the Zoom desktop client chat, go to https://support.zoom.us/hc/en-us/articles/360056768612-How-to-use-Zoom-Chat#sharing-a-sent-message.