Q: What is the link to sign up for 3CMedia?
Q: Is 3C media a tool for content sharing between faculty and staff? Can it be used to host videos that
instructors use in class and for employee training?
A: 3CMedia is designed to support student success, but we also encourage sharing with faculty and
staff. You can host any type of videos that you would like, although there are more features
available for instructor to student sharing. Using 3C Media to store your videos that are used in class
is an excellent way to use the service
Q: Is there any real advantage for having Zoom integrated into Canvas? So far, I don't see that it really
matters one way or the other.
A: Scheduling meetings in Canvas allows students to see all upcoming scheduled events, and the
convenience for both the instructor and the student to join from Canvas. Added benefits of the
integration is that cloud recordings created via Canvas will automatically download to the course.
That eliminates the extra work for the instructor of having to capture and post links.
Attendance records are also available from the live sessions. Appointment Booking was designed
just for Canvas to offer 1:1 appointments with students across all of your courses.
Q: How do we make sure that when folks create an account it is a Pro account? I am apart of IT at
the college, and we often run into the issue that our colleagues sign up, but end up with a free
A: Our website to sign up is www.conferzoom.org The ‘Sign Up’ link is a ConferZoom page which
creates the Pro account. If the user selects ‘Sign In’ without credentials, they often select the
‘Sign up, its free’ button on the Zoom page and end us with a basic account. It is easy for us to move
anyone with a basic account to a Pro account by contacting us at firstname.lastname@example.org
Q: I can log into ""ConferZoom"" or regular Zoom, and it seems like the same account--it's just a
different webpage cosmetically. But I don't see any really difference in the functioning.
A: ConferZoom is our branding for the Zoom product, the functionality is exactly the same. When you
sign in on the ConferZoom website, the Zoom branded landing page opens. One big difference, is
ConferZoom is free!
Q: I have Pro, but can't get it to integrate in Canvas because there's confusion with the email account of
A: Your Canvas email account must match your ConferZoom account. This support article shows the
steps for checking your integration settings.
If the emails match, and you continue to have a problem, please contact your Canvas admin.
Q: Does the Appointment Booking show in the Canvas calendar and as part of notifications so
instructors are alerted?
A: ConferZoom is not integrated with the Canvas calendar; however, there is an ’Email
Subscription’ setting to establish email notifications of upcoming and cancelled events and
appointments. This support article shows how to set up notifications:
Q: Would I use this application if I wanted to hold a webinar that wasn’t related to a specific class?
A: ConferZoom can be used for any meeting related to the business of education, hosted outside or
from within Canvas. A ‘webinar’ is a different type of license, which can be requested on an as
needed basis. Because the terminology is often interchanged, a ‘meeting’ is an interactive event,
a ‘webinar’ is a push type of presentation. The ‘Webinar Guide’ explains all components of this
type of event https://ccctechconnect.zendesk.com/hc/en-us/sections/360003250353-Webinar-Guide
Q: How does this compare to ConexEd?
A: ConferZoom is a video conferencing service made available by the Chancellors’ Office to all
employees of the California Community College system, at no cost to the college or the employee.
The Canvas integration is a design customization for ConferZoom to provide enhanced
support to faculty and students.