The Waiting Room feature is the Host opportunity to control who and when participants join the session. Participants land in an area outside of the meeting room, just like waiting in the hallway outside of a closed meeting or classroom. The Host is notified participants are waiting, individuals can be admitted to the room at an appropriate time.
The Waiting Room feature for counseling and tutoring sessions supports student privacy by allowing you to control when students can join the session.
The feature can be enabled and will apply to all instant and scheduled meetings, or, on a per meeting basis. The same option is available in your Personal Meeting Room. When scheduling from within Canvas, the feature will apply only if it is enabled for all meetings.
Enable the Waiting Room Feature for All Meetings
Enabling the feature in your meeting settings will become the default for all meetings that you schedule. From the desktop go to Settings > Enable Advanced Features. From the website portal go to Meeting Settings.
1. Scroll to In Meeting (Advanced)
2. Waiting room
3. Click the toggle button to enable the feature (blue is active).
4. Options are listed to choose which participants are placed in the Waiting Room, and guest
Waiting Room Feature Option When Scheduling a Meeting
When the feature is disabled in Meeting Settings, you still have the option to select the feature for individual meetings when scheduling.
- Sign in to your account on the website portal www.conferzoom.org
- Meetings > Schedule a New Meeting
- Meeting Options > Enable waiting room
When the feature is enabled in Meeting Settings, a check mark will appear on the scheduling form. Uncheck 'Enable waiting room' if you do not want the feature active for this specific meeting.
Customize the Waiting Room Greeting
A default greeting appears when participants enter the Waiting area. The Waiting Room message can be customized with your message and logo.
1. Sign into your account at www.conferzoom.org
2. Go to Meeting Settings > Meetings tab > scroll to Advanced Features > Waiting room
3. Enter your message, upload an image to create your customized Waiting Room announcement:
Admitting Participants to the Live Meeting
The Host will be notified in the meeting room when participants are waiting. Click on the message to 'See waiting room'; the Manage Participants icon will also open the Participants window where you can see who is in the room, and if any others are in the Waiting Room.
When the Participant window is open, select the person to 'Admit'.
Once a participant is in the room, you have the option to move them back into the Waiting Room. Hover over the name, and select 'Put in Waiting Room.'
Note: 'Remove' takes the participant out of the meeting, and not allow returning to this session.
Admit All Participants at Once
In the Participant window, click the 'More' button at the the bottom of the window, then uncheck 'Put attendee in waiting room on entry'