Live caption services are available when there is a student participating in the live class, and needs hearing support.
Caption requests must be submitted a minimum of 5 business days in advance. Submit requests via email to email@example.com and must include:
- Meeting Topic
- Meeting Date
- Meeting Start Time
- Meeting End Time
- Meeting ID
The 'Meeting ID' is identified in Canvas as the 'Session ID'.
- EACH Event scheduled in Canvas has its own Session ID - even if you scheduled as a "recurring" meeting for the entire semester.
- The 'Meeting ID' is identified in Canvas as 'Session ID'
- Click on each meeting topic on the date the session is scheduled that you want to have live captions. (image 1)
- Click on More Details.
- A separate window opens, the Session ID. (image 2)
- Do this for each individual Event scheduled in Canvas that you are requesting live captions.