Download and Edit My TechConnect Cloud Caption File

*Please keep a backup copy of all files uploaded to your TechConnect account.

*TechConnect does not keep backup files for your uploaded content.

*TechConnect Support recommends downloading and saving any content you have not backed up from your account

After a video has been captioned, you are be able to download the file to save onto your local device. You can also make corrections to caption file and re-upload the corrected caption file to the video.

Download caption file:

Log in to your account at https://www.3cmediasolutions.org 

1. Click the Media tab
2. Navigate to the video you'd like to edit
3. Select Edit link to the right of the video
4. Under the heading Caption file, right click the .vtt link and Save as (save to your local machine)

Edit downloaded caption file and re-upload:

1. Open the file using Notepad and edit being careful to only edit the text and any timing you wish to change (not anything else on the first line)
   
2. When you're finished editing, save file as .vtt by selecting "all Files" in Save as type field
   
3. Go back to your TechConnect Cloud (3C Media) account and click to Remove the original caption file under the "Caption file" heading for the video
   
4. Upload the corrected .vtt file 
   
5. Click Save

PDF instructions with screenshots on uploading a caption file are found here.