1. Syncing the teacher's Zoom account with the Student Connect platform
The first time a teacher logs into their Student Connect platform, they will land on the page to sync the platform with their Zoom account. They can always get to that page by going to the Account Settings>Conferencing Accounts.
Wait on the page for a few seconds to confirm the Zoom account syncs with the platform. You will see a green checkmark confirming that it has synced.
If it does not sync, review the error message. One cause for this error is not having a Zoom account. Another reason an error message will appear is if you have a different email addresses for your Zoom account compared to your Canvas email account.
Take a screen capture of the error and contact your support team.
2. Setting your reminders and updates
Go to Account Settings>Email - this will allow you to subscribe to get reminders for upcoming sessions, get the itinerary of the events, and get any updates of scheduling changes made when a student reserves or changes an appointment.
3. Calendar sync
You can set up your personal calendar to subscribe to upcoming sessions in Student Connect. Go to Account Settings>Personal Calendar to get the calendar link to enter into your calendar. Supported calendar applications include Apple iPad / iPhone Calendar, Evolution, Google Calendar, One Calendar for Windows 10 (Account type: WebCal), Mozilla Thunderbird (with Lightning), Outlook for Windows (Home -> Add Calendar -> From Internet), Outlook.com, Zoho Calendar, and any other application which has subscription support for iCalendar / ICS / WebCal. Please note several applications claim to have support, but they do not work, such as AOL Calendar, KOrganizer, and Yahoo! Mail.
When you click on the "Personal Calendar" tab on the navigation bar, you will be presented with a link to a personal iCalendar / ICS / WebCal feed. Paste this link into your calendar software subscription section. It is important to subscribe instead of performing a one time import, as the feed of your upcoming sessions changes over time.
4. Setting up the time slots
Click on "Offer Slots" (1) to schedule your available slots.
An admin will have an extra button "Manage appointments for" (2) to choose the teacher they wish to schedule on behalf of.
5. Reserving the appointment slots
Students may be able to reserve their own appointments if this admin setting for the Student Connect platform is enabled.
A teacher or admin, after clicking on "Manage appointments for" and choosing the teacher they wish to reserve appointments for, can manage slots on behalf of a student. You would click on the slot, choose the student, enter the topic, summarize the purpose of the appointment and reserve the appointment.
The session will be available for the teacher and that student only. Other students will not be able to see this booked appointment. They will only see that this slot is taken.
This is the teacher's view:
The students can see the session scheduled for them (1) but not for others (2)
You can delete the entire appointment block of slots by selecting the eraser (1). When doing so, it will open a window asking if you wish to keep the slots that have been reserved already.
You can also cancel a reserved slot (2).
Teachers can take notes about meetings with students.
Go to the "Notes" tab. Choose the student the note relates to (1) and create the note.
You can also edit a present note or add more notes pertaining to that student by clicking on the note number (2).