Webinar Recording
View the recording from our 1-13-23 presentation introducing 'Digital Solutions for Your Online Classroom from CCC TechConnect'
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Q&A
Q: Do current students get a license so they can create unlimited meetings?
A: Students do not need TechConnect Zoom accounts unless they are in the role of tutor, TA, student government, or other authorized position. If a student meets these prerequisites their supervisor can request an account for them.
Q: Is the 30-hour limit per meeting, per course, or per what parameter?
A: The 30-hour limit refers to Your TechConnect Zoom meetings, but the meeting must be active during the entire 30 hours, or Zoom will close the meeting automatically. https://support.zoom.us/hc/en-us/articles/202460676-Understanding-time-limits-for-Zoom-Meetings
Q: I am still confused regarding the difference between Tech Connect Zoom and Confer Zoom.
A: They are the same. The name was rebranded from Confer Zoom to TechConnect Zoom. TechConnect Zoom is our current branding for the Zoom product. ConferZoom was our former branding, and it still appears in some locations.
Q: I have a Confer Zoom instructor's account. Do I need to update or upgrade it?
A: It is best to keep your Zoom version up-to-date for the features to function most effectively. The instructions to update are in the link, https://ccctechconnect.zendesk.com/hc/en-us/articles/360041046214-Zoom-Desktop-Client-Update-to-Latest-Zoom-Version
Q: Does the new student scheduling option support Outlook calendar integration?
A: You can enable your Outlook calendar to receive reminders for upcoming appointments, appointment changes, etc.
https://ccctechconnect.zendesk.com/hc/en-us/articles/9700476250139-Canvas-Student-Connect-Instructor-Email-Notifications-and-Calendar-Sync
Q: Can we use Student Connect with our Zoom account, which is not through TechConnect?
A: Student Connect is integrated with your TechConnect Zoom account only.
Q: If we set up our meetings in Zoom in Canvas, will it show Tech Connect Zoom?
A: The tool in Canvas is TechConnect Zoom, however, your district/college may have named it to reflect the college's name.
Q: What is the best way to link a zoom cloud recording to a module?
A: Zoom cloud recordings have share links that can be used to add to a module to share with others.
Q: I am not sure if I have a TechConnect account.
A: Please email support@ccctechconnect.org, and we can verify or create the account.
Q: Is there a storage limit on 3CMedia?
A: Not at this time, but it is always a good idea to back up must-have material on other storage devices.
Q: Is there a file size limit for TechConnect Cloud (3CMedia)?
A: Yes, there is a file size limit, and it is 1 GB.
Q: Does PlayPosit resides within TechConnect or Canvas?
A: PlayPosit resides within Canvas. The link below has instructions.
https://ccctechconnect.zendesk.com/hc/en-us/articles/360038364533-Entering-PlayPosit-in-Canvas
Q: I was told that captioning through TechConnect Cloud (3CMedia) is not ADA-compliant, is that true?
A: TechConnect Cloud does offer ADA-compliant captions. TechConnect Cloud provides captions that are ADA-compliant to students who have a specific need for ADA-compliant captions. TechConnect Cloud also provides generic captions for general course material that is AI-generated and not specifically ADA-compliant.
Q: I missed how we access PlayPosit.
A: If PlayPosit is not in your college's Canvas selections, please request your Canvas administrator contact support@ccctechconnect.org to arrange installation. Once it is available, it will display in your Canvas options.
Q: How can I create and
use an Avatar? How do I add a photo to my profile in Zoom?
A: Instructions on how to create avatars:
https://ccctechconnect.zendesk.com/hc/en-us/articles/360055156633-Virtual-Background-and-Avatars
For procedures to add or update your
profile photograph:
https://support.zoom.us/hc/en-us/articles/7056836613517-Managing-profile-picture-on-the-Zoom-web-portal
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